Return Policy

Return Policy

At avellea., your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery for unused, unopened items in their original packaging.

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. We'll guide you through the process.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned: opened beauty or wellness products, hair bundles that have been used or altered, and gift sets that have been opened.

Exchanges

If you'd like to exchange an item, please contact us and we'll do our best to accommodate your request.

Questions?

If you have any questions about our return policy, please contact us — we're happy to help!